Shipping and Returns

Shipping Rates:

 

ORDER VALUE3-7 BUSINESS DAYS (USPS First Class)3-5 BUSINESS DAYS (USPS Priority)2-Day Delivery (fedex express) NEXT BUSINESS DAY
Up to $25.00$6.95$9.95$16.95 $26.95
$25.01 – 50.00$9.95$12.95$19.95 $29.95
$50.01 – 100.00$11.95$14.95$21.95 $31.95
$100.01 – 150.00$14.95$17.95$24.95 $34.95
$150.01 – 250.00$16.95$19.95$26.95 $36.95
$250.01+$19.95$22.95$29.95 $39.95

Street Addresses Only for Express Delivery

 

  • You must use a street address for Express delivery, as Express cannot deliver to PO Boxes, or to military APO/FPO addresses.

PO Box Shipping Addresses

 

  • You should select the USPS Delivery options if shipping to a PO Box.

Shipping/Handling and Delivery for International

Though you may live a long way from Dogtowne (North Little Rock, AR USA), we want you to feel welcome and would like to thank you for shopping at Dogtowne Dry Goods. We are happy to ship orders across the globe; however, please select USPS First Class service at checkout.  Express are not available for international delivery.

 

Sales Tax Information

Dogtowne is registered to do business and required to collect and pay sales tax on merchandise, and shipping and handling in all states that currently charge a sales tax. We do not charge sales tax on orders shipped to Alaska, Delaware, Montana, New Hampshire, and Oregon. We charge tax on merchandise only in Idaho, Massachusetts, Oklahoma, and Wyoming.

 

Return Policy:

 

We’ve all been there before—sometimes a product just doesn’t work out like we hoped. Fortunately, our returns process makes returning your items quick and easy.

 

If you have something you want to return, simply <Contact Us> and provide us with the required information.  Once we receive your request, we will email you a shipping label you can then print off and use to ship the product(s) back to us.  A $5.00 restocking fee will be deducted from your refund total.  It’s that simple!

 

Want to exchange order? Simply <contact us> and provide us with the required details of what you would like to exchange.  Items that you want to exchange will need to be in unused condition and in the original packaging.  Once this is confirmed and received, arrange to ship the item back to us at the address below and you’ll get FREE standard shipping on the exchange order.

 

Dogtowne Dry Goods

713 N Main Street

North Little Rock, AR 72214

 

Did you know you can return or exchange your item at our flagship Dogtowne retail store? Simply bring your return to our retail locations. Our Associates can quickly and easily process your refund, or you can exchange your item right in the store. To locate our retail store, click here.

 

For further questions and assistance, please feel free to contact us, or call 1-501-555-5555

Size Guidelines

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