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Shipping and Returns

Shipping Policies:

Domestic Shipping Rates: 

 

Shipping Service Condition Shipping speed Price
USPS First Class Mail $50.00 and up 5 to 8 business days Free
USPS First Class Mail  0lb–0.9lb 5 to 8 business days $4.50
USPS Priority Mail  1lb–10lb 1 to 2 business days $7.00

 

Street Addresses Only for Express Delivery

 

  • You must use a street address for Express delivery, as Express cannot deliver to PO Boxes, or to military APO/FPO addresses.

PO Box Shipping Addresses

  • You should select the USPS Delivery options if shipping to a PO Box.

Shipping/Handling and Delivery for International

Though you may live a long way from Dogtowne (North Little Rock, AR USA), we want you to feel welcome and would like to thank you for shopping at Dogtowne Dry Goods. We are happy to ship orders across the globe via USPS First Class International Mail. Priority shipping is not available for international orders. 

 

Return Policy

** Any returns or exchanges must be in the original condition with the tags still attached. Dog toys and accessories are not eligible for returns or exchanges. **

If you have something you want to return, please contact us with the reason for your return.  If approved, we will then email you a shipping label that you can print and use to ship the product(s) back to us.  A $5.00 restocking fee will be deducted from your refund total.  

For exchanges, please contact us with the reason for your exchange, and the item you would like in return. The item you select must be of equal or lesser value to the item you originally purchased. Items will need to be in unused condition and in the original packaging. If approved, we will send you receive a return label that you will use to ship the item back to us at the address below. You’ll receive free standard shipping on the exchange order.

Dogtowne Dry Goods

713 N Main Street

Suite A

North Little Rock, AR 72214 

Did you know you can return or exchange your item at our Dogtowne retail store? Simply bring your return to our retail location. We can quickly and easily process your refund, or you can exchange your item right in the store. Our retail store is located at the address above. 

 

For further questions and assistance, please feel free to contact us

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